Say hello to Alex, our Operations Officer at Orbits. Alex has been with us for 7 years now and began as an IT Support apprentice; he’s come a long way since! As employee number one in the Midlands office, he’s a well known character among our Midlands clients. Get to know him more here…

“Being an Operations Officer is great; you never know what the day brings, and it allows me to experience all things IT. One moment I could be manning the phones, assisting the helpdesk, or the next second I could be planning projects, or out on site. I’m always learning something new; every day is a school day.”

“I’m currently working towards my Project+ exam, but I have already completed my Network+ exam. This really did help a lot and improved my overall understanding of the network side of things, which is really useful when on-site. Also, with so many projects happening recently, it’s great when we complete them successfully, and the client is happy.”

“Outside of work, I really enjoy all things music. I’m always adding to my record collection and have recently picked up learning how to play acoustic guitar. Other than music, I really enjoy watching movies.”

“Working with Orbits, I’ve managed to do work in all areas of IT. I first started here on an apprenticeship in January 2019 where I always worked closely with the helpdesk, but I also had the chance to go out on site visits. Since then, I’ve been on 2nd line support, been an engineer and now I work on projects.”

“When I arrive at work, I always start by checking emails to make sure I’m up to date, then I will make sure all the backups from the night before ran through correctly. We schedule backups on an evening so that it does disrupt our clients throughout their working day.

Sometimes I even may be required to go to site, which could be a whole host of different things.”

“Being a part of Orbits Midlands since the start has been a treat. Originally, it was a two man set up working from a small office, and now, we’re in a much larger office, with a workshop which seats 8 people all working across different departments.”

“Alex was employee number one up here in the Orbits IT Midlands office, and it’s been a real pleasure to see him develop and progress through various roles over the last 7 years. From apprentice to a vital part of the Operation Team, Alex embodies everything we want Orbits IT to be – friendly, knowledgeable, honest and able to deliver impeccable customer service. I look forward to seeing how far Alex’s career with Orbits IT can take him.”

Work hard, play hard — we’ve seen Alex in action, supporting our clients, now let’s peek behind the screen and uncover some of the fun stuff!

“I much prefer dark mode, always. It’s much better.”