Want to start a career in IT?

We have vacancies available

IT Technician Apprentice

Orbits IT are recruiting for a IT Apprentice to join our busy South Wales office in Barry (CF62 5QN).

Learn the skills you need to forge a career in IT. Experience a busy helpdesk environment, work with engineers to build servers, networks and cloud solutions, enjoy accredited training and lots of on the job training.

The main duties will be:

  • Working on the IT Service desk to assist our clients with IT queries
  • Troubleshooting and problem solving
  • Building new computers, laptops, servers and networks for clients
  • Working closely with 2nd and 3rd line engineers and escalating issues as appropriate
  • Monitoring and maintaining the client backups systems
  • Some visits to client sites with engineers to complete remedial work

Desired Skills

Some IT/Technical knowledge is desirable.

Personal qualities

  • A passion for IT
  • Hardworking
  • Good time keeping
  • Reliable

Desired qualifications

Successful applicants will:

  • Have grade C/4 or above in English and maths GCSE (or equivalent), or Functional Skills Level 2

Future prospects

  • Possible permanent position with this employer upon completion of the apprenticeship
  • Help Desk Technician, First-and Second-Line Support, IT Infrastructure Technician and many, many more!

If you are interested, please contact Jim Lewington on apprentices@orbitsit.co.uk

Things to consider

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Comments from our very own apprentices

Throughout my apprenticeship I had lots of opportunities to learn a wide range of new skills, with the support of a very welcoming helpdesk and management team. Some of these skills included: networking, Microsoft Business applications, backups, repairing hardware, general IT knowledge and communication. Since completing my apprenticeship in September 2020 I have still continued to work on these skills at Orbits.

I thoroughly enjoyed my apprenticeship and it is definitely a path I recommend for someone looking to start a career in IT!

Alex Lawson, Orbits IT

My apprenticeship gave me the opportunity to learn new skills both in the office and on-site and helped build my understanding of processes and systems from the ground up. It’s the perfect opportunity for someone who’s looking to build on anything they already know and learn their way around helpdesk systems and hardware builds.

Since completing my apprenticeship, I have now moved into a Customer Relationship Support role meaning I get to support our clients with quoting new hardware or support opportunities, check in to ensure their current support and hardware still work for them and find out if there are any areas we can improve our support for them.

Caitlin Lloyd, Orbits IT