IT Support

There when you need us
Trusted IT support in South Wales & The Midlands with packages to suit everyone including ongoing IT management, ad hoc and complementary support.
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Cloud Services

Effective, flexible solutions
Work remotely and discover the benefits of cloud-based emails, phone calls, back ups and more with cloud services from Orbits IT.
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IT Services

Expertly delivered IT
From office moves to server replacements and hardware refreshes. Our experienced and customer focused teams deliver the IT services you need on time and budget.
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Our Happy IT Support Clients

We have retained 98% of our clients since day one

Why Clients Trust Us

Your outsourced IT DEPARTMENT

fast-it-support-cardiff-1  Fast responsive support

We don’t like to be kept waiting and don’t expect our customers to either. We can resolve critical issues within four hours and the vast majority of problems on the same day.

professional-it-support  Customer service is key

We’re proud to meet 99% of our SLAs. However you contact us, you’ll always find us friendly and helpful. We won’t baffle you with technical jargon and we’ll keep you informed every step of the way.

professional-it-support Proactive and Professional

We use cutting-edge monitoring and remote support tools so we are alerted to possible problems before they become an issue. With our proactive IT support you can relax and focus on your business.

secure-it-support-cardiff You control your own data

We give our clients access to all their login and configuration data and will never try to lock you into our services by keeping control of essential information or systems.

professional-it-support Fair, transparent and simple pricing

We will never tell you to buy unnecessary or over-specified equipment to pad our profit and we won’t hit you with unexpected extra charges. We keep our quotes simple and in most cases offer a fixed price for peace of mind.

relationship-building-it-servoces-cardiff Building a relationship

We build a relationship with you and your business which allows us to provide the right solution each and every time. We’re proud to retain 98% of our clients.

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Outstanding Customer Satisfaction

Orbits Annual Customer Survey, December 2017

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IT Support that is out of this world….

Start your jouRney with Orbits IT today

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