Managed IT Provider for SMEs in South Wales, the Midlands, and the South West
Maintaining frictionless and functional IT is an essential part of doing business nowadays. Yet chances are, if you’re here, IT support and maintenance isn’t part of your job.
Orbits IT provides 5-Star-rated IT support, cybersecurity, and cloud services to small and medium organisations across the UK. We’re a friendly, down to earth bunch of IT experts, providing human, responsive, and professional IT support with a smile – plain and simple.
Just think of our approachable team like your own IT department – only a lot more affordable and scalable! Someone on hand to put things right when your tech misbehaves; someone to support your business aims with effective, secure IT; and someone to provide strategic tech advice.
Established since 2010 and with offices in South Wales, Birmingham, and Bristol, Orbits IT have helped thousands of SMEs do what they do best, without them having to worry about their tech.
So whether you’re dealing with an all-out IT emergency; an irritating tech hiccup; a need for Cybersecurity peace of mind; or you want to give your team remote working freedom, just call our onboarding team on 0333 358 2480.
The Stats that Matter
10secs
Average Call Answering
31mins
Average Response Time
1hr 32
Average Resolution Time
Want to Work From Anywhere?
The remote working revolution is here! Untether yourself from the office, unburden yourself from the cost of on-site IT, and embrace the cloud!
Securely and conveniently work from anywhere with an internet connection – with access to email, data, workflows, telephony, and more from Orbits IT.
Want to Be Cyber-Secure?
Social engineering attacks, malware, data theft, and other online threats pose considerable risk to organisations’ data, business, and reputation.
Informed by your unique IT risk factors, Orbits IT provides a bespoke buffet of Cybersecurity solutions, ongoing training, and even (optional) Cyber Essentials certification.
IT peace of mind delivered to…
Why Choose Orbits IT?
Friendly & Efficient Helpdesk
Our UK-based support team is here to help – without baffling you with technical jargon. Whether you have an IT emergency, a minor IT headache, or just need a spot of advice, our team is only ever a phone call away!
Enviably Fast Response Times
When IT issues rear their ugly head, it can feel like a race against time to get back to normal again. You’re in safe hands with Orbits IT; calls are answered on average in under 10 seconds and our average issue resolution time is under 2 hours.
Transparent Terms & Pricing
Nobody likes hidden costs and oppressive contracts. That’s why Orbits IT always keep our fees and terms as simple as possible, with fixed price agreements, contracts that start on a flexible 30-day rolling basis, and no nasty surprise charges – guaranteed.
A Proactive, Consultative Partner
With IT, prevention is always better than cure. We use secure remote monitoring tools to help identify and resolve technical hiccups before they turn into larger problems. We regularly check in with you to ensure your tech is serving your strategic aims.
Total Control Over Your Systems
With Orbits IT, you retain complete control over your logins, data, and critical IT configuration info – we’ll just secure it! We gain nothing by hiding the keys to your techie kingdom, so we’ll never try to lock you into using our managed services.
Unblemished 5-Star Rating
Orbits IT comes highly recommended, with over a 95% client retention rate and a 100% 5-Star rating on Google. We’re a genuine team who truly care about your organisation’s success, providing the right IT solutions for your needs and budget.
Partners and Accreditations
Unlock the IT peace of mind you’ve been looking for.
Whether you need a strategic partner to help you on your way to optimal IT tranquillity or you need someone to dive into a tech crisis happening right this moment, get Orbits IT in your corner.
We can help you remotely throughout the UK, or can swing by on-site if you’re within range of our three offices – at Barry, Birmingham, and Bristol. Whatever your IT concern, grab a call with our team on 0333 358 2480.
