About Us

We are a team of IT professionals, specialising in providing IT services and support

Orbits IT

Working with more than 280 SMEs, charities and public sector organisations, Orbits IT is a provider of IT services and support in South Wales, the Midlands and South West. With offices in Cardiff, Birmingham and Bristol, our customer focused, cost-effective and technically adept IT services have seen us become a leader in our sector.

Customer service is of utmost importance to us and we believe the fact we meet 99% of our SLAs and have retained 98% of our clients since we started in 2010 reflects this. We work proactively, respond quickly and advise freely and honestly. Regarded by many of our customers as an extension to their in-house team, we are always on-hand to provide strategies and solutions for improving productivity and supporting expansion.

Orbits mission statement

“Changing perceptions of small business IT support – one solved problem, one successful project and one satisfied client at a time.”

Jim Lewington

Managing Director

Meet the team

We all bring something different

Directors

Jim LewingtonJim Lewington

Jim

Founder and MD

Dean Bengough

Dean

Director – South Wales

Ross BengoughRoss Bengough

Ross

Director – South West

The Team

James DunnJames Dunn

James

Technical Lead

Danial VaughanDaniel Vaughan

Daniel

Service Desk Team Lead

Jordan StephensonJordan Stephenson

Jordan

Second Line Support

Luke PembertonLuke Pemberton

Luke

Second Line Support

Caitlin LloydCaitlin Lloyd

Caitlin

Customer Relations Support

Remmy CokerRemmy Cocker

Remmy

First Line Support

Adebisi AyodejiAdebisi

Adebisi

First Line Support

Harrison SasinHarrison Sasin

Harrison

First Line Support

Harrison SasinHarrison Sasin

Morgan J

First Line Support

Jensen WilliamsJensen Williams

Jensen

First Line Support

Joe PearceJoe Pearce

Joe

IT Support Apprentice

Jakub RodzajJakub Rodzaj

Jakub

IT Support Apprentice

Will LanghornWill Langhorn

Will

IT Support Apprentice

Jenny LewingtonJenny Lewington

Jenny

Business Development

Mya HackettMya Hackett

Mya

Marketing & Office Admin

Charmaine DobsonCharmaine Dobson

Charmaine

Admin and Finance

Mark RingsteadMark Ringstead

Mark

Lead Desktop Engineer

Alex LawsonAlex Lawson

Alex

Desktop Support

Morgan KingMorgan King

Morgan K

Operational Lead – South Wales