Ever since the dawn of IT Support, tools which allow you to administer a computer from afar have been standard in any IT Support person’s toolbox. Today, with fuel prices as they are, they become even more important and they are the reason we can offer our excellent value Unlimited IT Support deals. From the ubiquitous Remote Desktop Protocol (RDP), built into Microsoft operating systems, through VNC, Logmein, GotoAssist, CrossLoop etc they all let you have that hands on experience from the comfort of your office! Orbits tool of choice has been, and I should imagine will be for some time to come, the Teamviewer suite of applications. Ideal for quick support or regular system access, as well as screen sharing and online meeting/conferences, Teamviewer does just what we need and a fair bit more.

Those engineers at Teamviewer never slow down. First we had the app to allow us to control our PCs/Servers from our iPhones and iPads, then came the same tool for Android phones and Tablets. They have gone one step further now by Quick Support tool for your Android system. Control your phone fully from your PC – it’s a revolution I tell thee. The application is currently only approved for Samsung phones but I have it working just fine on my modded HTC One X and it really is a joy to use. Control is natural and fluid and response is nice and fast over wireless – I am yet to test it over 3G.

You can find the apk (install file) here: http://www.teamviewer.com/download/TeamViewer_QuickSupport_Samsung.apk and if you have a stock (unmodified) Samsung Android system then tyou are good to go. If you don’t have a Sammy but you do have a another Android phone, then try it. It might just work like mine does!

I can hear the mobile phone support technicians partying as I type this!