When we grew from just five people in one office to over forty people across various locations, we knew we needed to find a more streamlined and cohesive working infrastructure. This would allow our on-premises, remote and flexible workers to perform at their best, whatever their circumstances and provide the outstanding service we have become known for.

Our priority was migrating from our previous unwieldy solution to Microsoft 365 and Microsoft Cloud. This would allow us to take advantage of features such as Microsoft Teams, SharePoint, OneDrive, Intune, and Sage Cloud and ensure all business data was safe from data leakage and file loss.

We know that strong relationships and excellent communication can be game changers in business, therefore we reached out to a local Welsh business, Orbits IT for help. We knew they had successfully carried out numerous similar migrations and were known for their reliability, outstanding customer service and reassuring attitude.

We had our first contact with Operations Director, Dean Bengough and the team at Orbits IT in March 2022 and could immediately see that they were exactly who we needed.

From reviewing their client portfolio we knew they had vast experience working with different-sized organisations (including well-known names) in the private and public sectors so they could clearly handle our project.

They also took time to understand our unique business and where we wanted to go with our network infrastructure and most importantly, we never felt like they just wanted to make a sale.

Thanks to this close collaboration, they created the ideal solution for us and migrated from our hosted servers to Microsoft’s Azure AD (Part of Microsoft 365) with minimal downtime or disruption. Other services migrated included:

• Email System
• Active Directory
• File Server
• Print Server
• Sage (remote data access for the finance team)

We’re happy to say that they delivered excellent customer service throughout the project and continue to do so.

“We’d been with our previous supplier for so long but are really pleased with our decision to work with Orbits IT. They’ve made what felt like a daunting and expensive scenario feel very comfortable and straightforward- just how we like things!

“Every single person we’ve spoken to has been friendly, knowledgeable, eager to help and resolves our problems in next to no time. The migration itself was also pain-free and we feel like we’ve started a fantastic partnership with an authentic IT company that truly cares about their customers.”