An Orbits IT Case Study
An Orbits IT Case Study
Testimonial
“We had so many issues with our old emails that we needed to change services really urgently. We decided to work with Orbits as they were a highly recommended local business who were really friendly, helpful and professional when dealing with our initial IT enquiries.
“Orbits now manage all our staff email accounts through Microsoft Office 365 and we love working with them. Nothing is ever too much trouble and even when faced with urgent problems, they are so quick to solve our technical IT dramas with no disruption to our business. Orbits even finished the setup of our new emails over a weekend, so it was up and running for the start of the new week.
“Orbits’ exceptional level of service and professionalism is particularly impressive. We regularly use their helpdesk function to request new mailbox setups and the replies and actions are pretty much instant!”
Hannah Pycroft
Chief Unicorn at Spectrum Collections
The Problem
Unfortunately for Spectrum, its email system had been far from inspirational. With multiple issues including major problems with its reliability and a mix of disjointed working environments in use, Spectrum approached Orbits IT requesting an urgent solution.
Solutions
After speaking with the founding sisters, Sophie and Hannah Pycroft, we migrated Spectrum Collections to Microsoft Office 365 to provide a reliable email system for all employees. This included migrating old emails to the new platform and providing ongoing support to ensure the company is never plagued by email troubles again.
Benefits
- Reliable and integrated email system: Moving Spectrum to Microsoft Office 365 has provided the team with a reliable and integrated email system that can be accessed from anywhere and on any device.
- Peace of mind: The reliable sending and receiving of emails through the new system give Spectrum the assurance that their communications are not going astray.
- Expert support: Orbits IT’s assistance with Spectrum’s emails and office move, including data cable installation and fault resolution, ensures that Spectrum’s IT infrastructure is fully connected and functioning.
- Enhanced productivity: With a reliable email system and a fully connected office network, Spectrum Collections can operate efficiently and effectively, promoting productivity within the team.
Testimonial
“We had so many issues with our old emails that we needed to change services really urgently. We decided to work with Orbits as they were a highly recommended local business who were really friendly, helpful and professional when dealing with our initial IT enquiries.
“Orbits now manage all our staff email accounts through Microsoft Office 365 and we love working with them. Nothing is ever too much trouble and even when faced with urgent problems, they are so quick to solve our technical IT dramas with no disruption to our business. Orbits even finished the setup of our new emails over a weekend, so it was up and running for the start of the new week.
“Orbits’ exceptional level of service and professionalism is particularly impressive. We regularly use their helpdesk function to request new mailbox setups and the replies and actions are pretty much instant!”
