Supply Partners
Halo is our primary ticketing system where all our clients queries and issues are recorded and worked on. Any tickets raised by calls or emails are recorded here.
Halo is our primary ticketing system where all our clients queries and issues are recorded and worked on. Any tickets raised by calls or emails are recorded here.
Halo is our primary ticketing system where all our clients queries and issues are recorded and worked on. Any tickets raised by calls or emails are recorded here.
Halo is our primary ticketing system where all our clients queries and issues are recorded and worked on. Any tickets raised by calls or emails are recorded here.
Technology Partners
Halo is our primary ticketing system where all our clients queries and issues are recorded and worked on. Any tickets raised by calls or emails are recorded here.
Hudu is our client bible! It holds all of our important client details, documents and guides. This is always an essential tool for our helpdesk team.
This is Orbits’ Remote Monitoring and Management software for all client devices. Here we are able to monitor Server Status’, Automate tasks, apply scripts and more.
Rewst assists in creating end-to-end workflows for all manner of tasks, like onboarding new clients and creating automated reports.
This is a powerful Microsoft 365 multitenant management system designed to streamline admin tasks.
This the predecessor tool we use to CyberDrain. Like CyberDrain it is a multitenant tool designed to streamline admin tasks.
This is our password management software. Keeper saves and secures logins and passwords for quick access straight from a browser.
This is our primary phone application, managed by Orbicomm. This tool is crucial as all incoming calls will go through VoiceHost.
This is our primary licencing tool. The vast majority of our clients have their Microsoft Office licences applies though this service.
This is one of two Web-domain hosting tools we manage. Here we can manage a large number of clients web-domains.
Similar to CloudFlare, Cloud Next is a domain host. However this is the registrar we use to manage .gov domains.
This is our email signature management software. This tool will automatically stamp a signature to any email before it is received by the recipient.
DuoCircle is our secure third party mailing system that allows users to send bulk emails without fear of getting marked as spam.
Printix is our secure third party print management system that allows us to manage client printers across multiple sites.
Nerdio allows us to create virtual servers enabling our clients to be able to work in a virtual workspace.
One of two network management tools we use to monitor clients’ internet connectivity.
One of two network management tools we use to monitor clients’ internet connectivity.
Our secondary anti-virus solution tool, Huntress, allows us to quarantine anything suspicious on a users device so it can be removed.
This management tool allows us to approve installation of various software quickly, without having to connect to the device, for a smoother process.
One of two web protection and content filtering services we manage. DNS Filter restricts access of potentially harmful webpages online.
MiCrow provides our clients with quick and helpful training videos for IT and other skills.