Orbits IT

Dorset IT Support

Providing outstanding managed B2B IT Support to a range of clients local to Dorset

  • Rated 5 Stars on Google

  • Friendly, Reliable & Proactive IT Technicians
  • Free Training Portal Access

  • 10% Discount on Project Work

Want IT Peace of Mind?

You’ve got better things to do than battling irritating tech problems and managing IT devices.

Whether you’re facing an IT emergency or dealing with lots of productivity-draining tech quibbles, let the friendly team at Orbits IT focus on your IT so you focus on what matters.

Want to Work From Anywhere?

The remote working revolution is here! Untether yourself from the office, unburden yourself from the cost of on-site IT, and embrace the cloud!

Securely and conveniently work from anywhere with an internet connection – with access to email, data, workflows, telephony, and more from Orbits IT.

Want to Be Cyber-Secure?

Social engineering attacks, malware, data theft, and other online threats pose considerable risk to organisations’ data, business, and reputation.

Informed by your unique IT risk factors, Orbits IT provides a bespoke buffet of Cybersecurity solutions, ongoing training, and even (optional) Cyber Essentials certification.

IT peace of mind delivered to…

Why Choose Orbits IT?

Friendly & Efficient Helpdesk

Our UK-based support team is here to help – without baffling you with technical jargon. Whether you have an IT emergency, a minor IT headache, or just need a spot of advice, our team is only on the other end of a support ticket!

Enviably Fast Response Times

When IT issues rear their ugly head, it can feel like a race against time to get back to normal again. You’re in safe hands with Orbits IT; calls are answered on average in under 10 seconds and our average issue resolution time is under 2 hours.

Transparent Terms & Pricing

Nobody likes hidden costs and oppressive contracts. That’s why Orbits IT always keep our fees and terms as simple as possible, with fixed price agreements, contracts that start on a flexible 30-day rolling basis, and no nasty surprise charges – guaranteed.

A Proactive, Consultative Partner

With IT, prevention is always better than cure. We use secure remote monitoring tools to help identify and resolve technical hiccups before they turn into larger problems. We regularly check in with you to ensure your tech is serving your strategic aims.

Total Control Over Your Systems

With Orbits IT, you retain complete control over your logins, data, and critical IT configuration info – we’ll just secure it! We gain nothing by hiding the keys to your techie kingdom, so we’ll never try to lock you into using our managed services.

Unblemished 5-Star Rating

Orbits IT comes highly recommended, with a 98% client retention rate and a 100% 5-Star rating on Google. We’re a genuine team who truly care about your organisation’s success, providing the right IT solutions for your needs and budget.

A Peek Behind the Curtain at Our Managed IT Support

After our super simple onboarding process, you can start raising tickets and benefiting from our friendly, no-fuss helpdesk. Our clients enjoy totally holistic support, including access to loan devices where needed, prompt new starter setups, and 2-4 hour critical response times.

We also provide our clients with regular technical reviews, industry leading endpoint security solutions, IT asset management, and a 10% discount on all project work.

36mins

Average Response Time

1hr 55

Average Resolution Time

“Changing perceptions of small Business IT support – one solved problem, one successful project and one satisfied client at a time”

Time for IT Peace of Mind?

Tired of troubleshooting? Sick of support that doesn’t deliver? Start your journey towards IT equilibrium here. Book a free virtual consultation with our IT support experts today to discuss how we can support you.

Consistently high standard…

“Since switching to Orbits IT, I’ve been very impressed with the consistently high standard of service we receive. All the helpdesk operators know what they are doing and if something arises out of the norm, they know when to escalate the issue so that it’s promptly resolved.”

Groundwork Wales