Our Annual Customer Survey results are now in and once again we’ve had fantastic customer feedback. Our average ratings across all performance areas are at least 9.1/10!
What did the survey involve?
We asked all our customers to take a couple of minutes to complete an online survey to rate our performance out of 10 in 11 key service areas.
|Orbits IT service area||Average customer rating|
|Value for money||9.6/10|
|Hosted exchange email||9.1/10|
Perhaps not surprisingly, all those that took part would also recommend Orbits IT to other organisations.
Who took part in the survey?
Customers spanned a diverse range of sectors and industries. They included Citizens Advice, Age Cymru, Plutus Health, Aelwyd Housing Association, Future Asset Management LLP and Thornbury Collections to name just a few.
What did they say?
We asked customers for their comments and feedback. Here’s what they said: